When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime.
How much notice needs to be given before I move out?
We require a 15 day written notice before you move out. Our staff will go over that process at the time of signing.
What type of documentation do I need to provide in order to rent a space?
All you need is a Government issued form of ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month to month basis unless the customer requests otherwise. However, we offer discounts for customers who sign a lease for a year or longer.
Does there have to be someone in the office to let me through the security gates?
No. Each customer will be assigned a unique/individual code that will allow 24-hour access.
How do I make a payment?
You can pay through the mail or on our website. You may also sign up to have the payment automatically deducted from your credit card/savings/checking account monthly.
What forms of payments do you accept?
Checks, cash, money orders, VISA or MasterCard.
Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase on the property.
How do I know how much storage space I will need?
You can either use our Space Estimator on our website or call the manager at the location you are looking to rent at and he/she will be able to assist you.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions about a specific item.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use the complimentary carts to move in.
Can I just stop by to view the facility and storage spaces? Or do I need an appointment?